A Swahili saying goes “Chanda chema huvikwa pete” (A favourite finger gets a ring on), and a great year it has been for Serena Hotels, and an excellent one for the hotels, lodges and resorts that have been accorded awards thanks to their dedicated service. Here is a collated list of the Serena Hotels lodges, city hotels and resorts that stood out and shone in the years 2011 and 2012.
Serena Hotels was recognized for “branding its country or region as an attractive tourism destination in Africa, ultimately benefitting the African tourism industry and the continent as a whole”. The criteria for the award also cited Serena’s respect for “local communities and of cultural, historical and environmental heritage”.
Read about the Africa Business Award here
Nairobi Serena Hotel: Awarded SGS Certification
Nairobi Serena Hotel, a member of the Leading Hotels of the World was accorded the Hygiene Monitored Certificate by SGS Kenya Limited, the local body that represents SGS, the World’s leading inspection, verification, testing and Certification Company.
The audit, which was divided into four phases entailed inspection, testing, certification and verification, saw the Nairobi Serena manage to score more than 75% in the findings, a benchmark for their quality.
The SGS’s hygiene monitored approval scheme is a hygiene audit system that delivers measurable improvements to good hygiene practices and helps those in the food operations in the hospitality and retail sectors comply with international food hygiene regulations, an exercise that saw Nairobi Serena Hotel achieve a score of more than 75%.
…and the winner of the 2012 Kenya National Barista Championship is…
Meet Rhoda Wambui from the Nairobi Serena Hotel, winner of the 2012 Kenya National Barista Championship. The annual contest brings together baristas from restaurants and hotels across Kenya to showcase their skills on how the world’s most popular drink is brewed and presented professionally, for maximum enjoyment by customers. Rhoda proceeded to compete in the Nordic Barista Cup in August, 2012 in Copenhagen, Denmark where she gave her best shot, but didn’t manage the top prize.
Well, next time you are at Nairobi Serena Hotel, go ahead and request Rhoda for a cup of coffee
Kigali Serena Hotel:
Rwanda’s Leading Hotel 2012-2013, World Travel Awards 2012-2013:
Kigali Serena Hotel was named as the leading Hotel in Rwanda in an announcement made on 20th September from London via the World Travel Awards website, after voting by tour operators and travel agents worldwide.
(ii) Kigali Serena Hotel was recognized by International Hotel Awards 2011- 2012 as Rwanda’s Leading Hotel, done in association with Bloomberg Television. The International Hotel Awards listed Kigali Serena Hotel as one of the World’s Best Hotels in 2011- 2012.
(iii) Awarded RDB Investor of the Year Awards, in the hotel and hospitality category on behalf of Serena Hotels for the planned investment in Rwanda- Kinigi Northern Province.
Kampala Serena Hotel
Kampala Serena Hotel was the winner of the prestigious World Travel Awards 2012-2013 as Kampala’s Leading Hotel. Now in its 19th year, the announcement was made on 20th September from London via the World Travel Awards website, after voting by tour operators and travel agents worldwide.
RDB Yearly Performance Awards, TPS (R) was awarded the following:
i. Overall Winner in the Hospitality category
ii. Runners up in the Best Investor of the Year
iii. 2nd place in the Best Customer service category
APHIA coast project – Wellness Champions Awards 2011
Serena Beach Hotel Received Gold award
Tanzania Society of Travel Agents (TASOTA) Awards 2011
Zanzibar Serena Inn was awarded the TASOTA Award for the Best Tourist Hotel/ Hotel Chain on the Safari Circuit.
Kenya Tourism Awards 2011
Serena Hotels won the award for the Best Levy Payer in the Accommodation Category.
Magazine – Wine Spectator 2011
The Wine List from Delagoa Restaurant at the Polana Serena Hotel was granted the “Award of Excellence” by the magazine Wine Spectator, for having one of the most outstanding restaurant wine lists in the world.
World’s Best Awards, 2011
Kirawira Luxury Tented Camp was named on Travel +Leisure August 2011 exclusive, Worlds Best Awards 2011 for excellent accommodation facilities.
World Travel Awards
Amboseli Serena Safari Lodge, winner of the prestigious World Travel Awards- 2011 Kenya’s Leading Safari Lodge Category that was announced on 16th September 2011 in Sharm El- Sheikh, Egypt during the 18th Annual World Travel Awards.
World Travel Awards
Ngorongoro Serena Safari Lodge winner of the prestigious World Travel Awards- 2011 Kenya’s Leading Safari Lodge Category that was announced on 16th September 2011 in Sharm El- Sheikh, Egypt during the 18th Annual World Travel Awards.